Please read these Terms & Conditions carefully before accessing or using any part of the pk565 platform. By continuing to use this website you acknowledge that you have read, understood and agree to be bound by these terms.
The sections below summarise important aspects of our Terms & Conditions. These highlights do not replace the full legal text — please read all sections thoroughly.
You must be at least 18 years of age, or the higher minimum required by the applicable operator or license jurisdiction, to register and use pk565. Providing false age information is a serious breach of these terms.
You are solely responsible for maintaining the confidentiality of your account credentials. Any activity conducted under your account is deemed to have been authorised by you unless you report unauthorised access promptly.
All transactions are processed in PKR where supported. Methods referencing familiar Pakistani payment options (such as bank transfers) are subject to the operator's current policies, compliance checks and applicable processing times.
All bonuses are subject to wagering requirements, time limits and other conditions set out in the applicable promotional terms. Figures shown are illustrative; review the current published terms before accepting any offer.
Fraudulent activity, collusion, use of automated software, multiple-account registration and any form of abuse of promotional structures are strictly prohibited and will result in immediate account suspension.
pk565 provides deposit limits, session controls, loss limits and self-exclusion tools. Gambling is entertainment. If it stops being fun, use these tools immediately or visit our Responsible Gambling page for further guidance.
These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and pk565 ("Platform", "we", "us", "our"), the operator of the website accessible at https://pk565.cam and all associated sub-domains and mobile interfaces.
pk565 is an online betting and live casino information platform primarily targeting users in Pakistan. These Terms govern your access to and use of all features, content, functionality and services available through the Platform, including sports betting markets, live casino products, slots, instant games and all associated account, payment and support features.
By accessing the Platform, creating an account, making a deposit, placing a wager or otherwise using any part of our services, you confirm that you have read, understood and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gambling Policy, which are incorporated herein by reference.
Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. We do not claim that online gambling is licensed, regulated or approved by the Government of Pakistan, the Pakistan Telecommunications Authority (PTA), the State Bank of Pakistan, any provincial authority or any Pakistani financial institution. It is your sole responsibility to ensure that your use of this Platform complies with all laws and regulations applicable in your jurisdiction. Nothing in these Terms constitutes legal advice.
For the purposes of these Terms, the following definitions apply:
To register and maintain an account on pk565, you must satisfy all of the following eligibility requirements at the time of registration and on a continuous basis throughout your use of the Platform:
pk565 reserves the right to request documentary evidence of eligibility at any time. Failure to provide such evidence within a reasonable period specified by us may result in account suspension or permanent closure, with any outstanding balance handled in accordance with applicable operator policies and legal requirements.
To access the full range of pk565 services you must complete our account registration process. During registration you will be required to provide, at minimum: a valid email address, a unique username, a secure password and accurate personal information including your full legal name and date of birth.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your credentials with any third party. pk565 will never ask you to provide your password via email, live chat or any other communication channel. Any suspected unauthorised access must be reported to our support team immediately at [email protected].
Before processing any withdrawal request, and at any other time we deem appropriate, we may require you to complete identity verification. Acceptable documents typically include a valid national identity card (CNIC), passport, or other government-issued photo identification, together with proof of address and, where required, documentation confirming your source of funds. All documentation must be current, legible and unaltered.
Each individual may hold only one registered account on the Platform. Where duplicate accounts are identified, pk565 reserves the right to close all duplicate accounts, void any associated wagers or bonuses and retain any funds obtained through a breach of this policy, subject to applicable legal requirements.
All deposit transactions processed through the pk565 Platform must originate from a payment method registered in your own name. Third-party deposits are strictly prohibited. By making a deposit you confirm that the funds belong to you and that their source is lawful.
The Platform may, from time to time, support payment methods familiar to Pakistani users, including but not limited to bank transfers and digital wallet services. The availability of specific payment methods is subject to change and depends on the operator's current configuration, your verification status and the policies of the relevant payment provider.
Payment provider names referenced on this Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are cited as familiar Pakistani payment references only. Their mention does not imply endorsement of, affiliation with or support for gambling services by those providers. Users must independently verify whether use of a specific payment method for online transactions of this nature is permitted under that provider's own terms of service and applicable law.
Minimum deposit amounts are set by the operator and displayed within your account dashboard at the time of transaction. These amounts are subject to change without prior notice. All amounts are denominated in PKR where supported.
Where cryptocurrency deposits are supported, accepted currencies may include Bitcoin (BTC), Ethereum (ETH) and Tether (USDT). Cryptocurrency transactions are subject to blockchain network confirmation requirements. The PKR-equivalent value of any cryptocurrency deposit will be calculated at the prevailing exchange rate at the time of crediting. We accept no liability for exchange-rate fluctuations between the time of dispatch and the time of crediting.
Withdrawal requests will only be processed to a payment method registered in your own name and previously used to deposit funds into your account, or to an otherwise verified method approved by our compliance team. We do not process withdrawals to third-party accounts under any circumstances.
Withdrawal processing times vary depending on the selected payment method, your KYC verification status and the operator's internal processing schedule. Indicative timeframes are provided within your account dashboard for guidance only and are not contractually guaranteed. pk565 expressly disclaims any warranty of specific payout speeds. No withdrawal is described as "instant" or "guaranteed" for processing within any specific period.
All withdrawal requests are subject to satisfactory completion of KYC verification. Where KYC documentation has not been provided or has not been accepted, the withdrawal request will be placed on hold until verification is resolved. pk565 reserves the right to conduct additional due-diligence checks on any withdrawal request regardless of prior verification status.
Minimum and maximum withdrawal amounts are determined by the operator and are displayed within your account at the time of requesting a withdrawal. These limits are subject to change. Users holding an active bonus may be subject to withdrawal restrictions until applicable wagering requirements have been satisfied.
pk565 may, at its discretion, offer promotional bonuses including welcome bonuses, reload bonuses, free bets, cashback offers and loyalty rewards. All promotions are subject to the specific terms and conditions published alongside each offer at the time it is made available.
All bets and wagers placed on the pk565 Platform are governed by the specific rules applicable to the relevant market, sport or game category. These rules are made available within the Platform interface and should be reviewed before placing any wager.
Sports betting markets — including Pakistan Super League (PSL) matches, ICC tournaments, T20 internationals, domestic cricket, football, UFC and all other listed sports — are subject to their respective market rules. Settlement of bets is based on official results published by the relevant governing body. In the event of a dispute regarding a result or settlement, the Platform's determination (made in good faith with reference to official sources) shall be final and binding.
In-play markets are offered during live sporting events and may be suspended at any time during the course of an event. Bets accepted before a market suspension are valid unless otherwise stated in the applicable rules. pk565 accepts no liability for connectivity issues that prevent a User from placing or amending a live bet.
Casino games — including slots, live dealer tables (baccarat, blackjack, roulette), crash games and table games — are governed by the rules of each individual game as published by the game studio. RTP figures stated represent theoretical long-term return rates and do not guarantee any specific outcome in any single session.
In the event of a technical error, system malfunction or manifest pricing error, pk565 reserves the right to void any affected wagers. Users who knowingly exploit an error or manifestly incorrect odds will have their bets voided and may face account suspension. Malfunction voids all pays and play.
The following conduct is strictly prohibited on the pk565 Platform. Breach of any of the following provisions constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of funds and, where appropriate, referral to relevant law-enforcement authorities:
All content, design elements, trademarks, logos, software, databases, written material and other proprietary assets available on or through the pk565 Platform are the exclusive property of pk565 or its licensors and are protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial use in accordance with these Terms. This licence does not permit you to: copy, reproduce, modify, distribute, publicly display, transmit, sublicense or create derivative works from any Platform content without our prior written consent.
Any unauthorised use of Platform content, including screen-scraping, systematic data extraction or reproduction of odds data for commercial purposes, is strictly prohibited and may give rise to legal action.
To the fullest extent permitted by applicable law, pk565, its affiliates, officers, directors, employees, agents and licensors shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of, or inability to use, the Platform or any of its services.
Without limiting the foregoing, pk565 specifically disclaims liability for:
The Platform is provided on an "as is" and "as available" basis. pk565 makes no warranty, express or implied, regarding the uninterrupted availability of the Platform, the accuracy of any information published thereon or the fitness of the Platform for any particular purpose.
pk565 is committed to promoting responsible gambling practices. Gambling is intended to be a form of entertainment and must not be used as a means of generating income or resolving financial difficulties. We provide a range of player-protection tools that can be activated directly from your account at any time:
If you believe your gambling is becoming harmful, please use these tools immediately or contact our support team. For further guidance, please visit our dedicated Responsible Gambling page.
pk565 reserves the right to amend, update or replace these Terms at any time at its sole discretion. Where a material change is made, we will endeavour to provide reasonable notice to registered users via email or a prominent notice on the Platform prior to the change taking effect, where practicable.
It is your responsibility to review these Terms periodically. The "Effective Date" displayed at the top of this page indicates when the current version came into effect. Your continued use of the Platform following any amendment constitutes your acceptance of the revised Terms. If you do not agree with an amendment, you must cease using the Platform and may request account closure by contacting our support team.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the jurisdiction in which the Platform operator is registered and licensed to operate, without prejudice to any mandatory consumer-protection provisions that may apply in your country of residence.
In the event of a dispute, Users are encouraged to contact pk565 support in the first instance with a clear description of the issue. We will endeavour to resolve disputes promptly and fairly through our internal complaints procedure. Where an internal resolution cannot be reached, the matter may be escalated to the relevant dispute-resolution mechanism specified by the operator's license jurisdiction.
Nothing in this clause restricts any statutory rights you may have under applicable consumer law in your jurisdiction. For Pakistani users, please be aware that no representation is made regarding the enforceability of any online gambling agreement under Pakistani law, and you should seek independent legal advice if in any doubt.
If you have any questions, concerns or complaints regarding these Terms & Conditions, please contact the pk565 support team. Our support agents are available 24 hours a day, 7 days a week, via Live Chat and our Help Centre. English-language support is available as standard; Urdu-language assistance is available on request.
For written correspondence or formal complaints, you may contact us by email at the address below. Please include your registered account username and a clear description of your query or complaint to allow us to assist you as efficiently as possible.
pk565 aims to acknowledge all formal written complaints within 5 business days and to provide a substantive response within 28 days. Complex disputes may require additional time; we will keep you informed of progress throughout the process.
Our support team is available 24/7 to help clarify any aspect of our Terms & Conditions. You can also explore our FAQ for quick answers, or visit our Responsible Gambling page for player protection guidance.
Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws in Pakistan may restrict online gambling.